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Ghana Revenue Authority

Background

The Ghana Revenue Authority (GRA) was established by an Act of Parliament, Act 2009 (Act 791) merging the three revenue agencies that is the Customs, Excise and Preventive Service (CEPS), the Internal Revenue Service (IRS), the Value Added Tax Service (VATS) and the Revenue Agencies Governing Board (RAGB) Secretariat into a single Authority for the administration of taxes and customs duties in the country.

GRA has been established to:

  • Integrate the management of Domestic Tax and Customs
  • Modernize Domestic Tax and Customs operations through the review of processes and procedures with ICT as the backbone

It is envisaged that the integration of the revenue agencies will bring the following benefits to taxpayers and the tax administration:

  • Reduced administrative and tax compliance cost
  • Better service delivery
  • Improved departmental information flow.
  • Holistic approach to domestic tax and customs administration
  • Enhanced revenue mobilization

GRA has three main divisions. They are:

  • Customs Division (CD)
  • Domestic Tax Revenue Division (DTRD)
  • Support Services Division (SSD)

The three-winged structure merges the management support services of Finance, Administration, Research of the erstwhile agencies under one Support Services Division. This leaves the Customs Division and the Domestic Tax Revenue Division free to focus entirely on revenue collection.

Vision

The vision of GRA is; “To be a world class revenue administration recognized for professionalism, integrity and excellence”.

Mission

Our mission is, “to mobilize revenue for national development in a transparent, fair, effective and efficient manner”. We will achieve this through:

  • Professional and friendly client services
  • Promotion of voluntary compliance
  • Application of modern technology
  • Effective border protection
  • A well trained, disciplined and highly motivated staff

Core Values

Integrity and fairness in our service delivery, Teamwork, innovation and professionalism are our hallmarks

Strategic Goals for 2015-2017

  • Optimum revenue collection in a cost effective manner
  • Responsive customer service
  • Compliance with statutory non-revenue obligation
  • A transparent tax environment to enhance voluntary compliance
  • A professional and credible organization